Information according to § 5 TMG
Plattform der Europäischen Kommission zur Online-Streitbeilegung (OS) für Verbraucher: https://ec.europa.eu/consumers/odr/. Wir sind nicht bereit und nicht verpflichtet an einem Streitbeilegungsverfahren vor einer Verbraucherschlichtungsstelle teilzunehmen.
Dispute resolution
For consumers residing in the European Union, the European Commission provides an Online Dispute Resolution (ODR) platform that allows consumers and traders to resolve disputes related to online purchases without going to court. You can access the ODR platform through the following link: http://ec.europa.eu/consumers/odr/
Please note that we are not obligated to participate in dispute resolution proceedings before a consumer arbitration board. However, we are committed to resolving disputes through direct communication and negotiation whenever possible.